Cura Hospitality is a highly recognized and respected brand, nurturing several long-term client relationships – from multi-unit to single-standing continuing care retirement communities. Today, senior life community administrators recognize that culinary services are not their core competency. Delivering a high-quality culinary and dining services program is increasingly becoming a core component when it comes to improving resident satisfaction and patient outcomes!
What you can expect from a partnership with Cura…
Enhance Culinary Experiences
Cura is a trendsetter, supporting and advising senior life community administrators and owners on how to best serve the dining and social needs of baby boomers, as well as future generations. We create dining destination experiences that residents were accustomed to prior to moving to a senior living community.
Cura blends traditional favorites with trending options like tavern-style dining, where older adults may continue to frequent their favorite taproom – right on campus while socializing and engaging with friends and family!
Cura also creates flex space seating that can turn formal dining into culinary adventures featuring wine tastings, culturally diverse foods, and a Chef’s Table! This highly anticipated interactive gourmet dining experience is commonly used as a marketing event! Prospective residents will be engaged as chefs describe ingredient selections and preparation methods as they cook for guests tableside.
Elevate Safety and Sanitation
We care about the people we serve each day. It is our privilege to ensure that each client and customer is provided with a unique culinary experience enriched by safe, quality food that is prepared and served with integrity. To ensure that our guests receive safe, quality meals, our team members follow our stringent food safety standards from the time we source each ingredient to the moment we serve every meal. , higher than industry standards! At Cura, we
- Prepare and cook food in a manner that promotes food safety
- Identify and mitigate risks of food contamination and foodborne illness
- Ensure our worksites meet Cura’s standards for cleanliness and sanitation
- Conduct quality assurance and food safety audits and inspections
Prepare High-Quality Food
Cura’s Culinary Gold Standards enhance the quality and nutrition of food prepared by our executive chefs who use only fresh ingredients, including seasonal fresh vegetables offered daily. We recognize the impact food makes on health and wellness.
In fact, Cura was one of the first healthcare food service providers in the U.S. to eliminate trans-fatty acids from its menus. Cura continues to make substantial commitments to promoting healthier lifestyles with BeWell!
Through Cura’s BeWell, we also nurture well-being with every meal we serve! Our BeWell wellness approach demonstrates our commitment to improving the health of all Americans, from children to seniors, by making healthy food choices, an easy choice by identifying those foods in our cafes.
Improve Resident Satisfaction Scores
Cura’s clinical team members enhance resident and patient experiences – both in terms of nutrition and hospitable services – with its signature Completely Satisfied℠ guest services model, which achieves peer-leading satisfaction results.
Through Completely Satisfied” we strive to “Enhance Life Around Great Food” for all of our residents, patients, family, visitors, staff, volunteers, and clients through their dining experience. We recognize that our residents and patients all have different needs and preferences. Our intention is to customize our services to our client’s expectations, delivering the best value!
In all facets, we are guided by our core “care of the soul” to Completely Satisfy including:
- Care About People
- Creating Passion for Food
- Embracing Innovation
- Being Fiscally Responsible
Drive Patient Outcomes
Cura puts patients first!
Through a patient-centered philosophy, our goal is to be a visible, engaged member of the patient care team. We complement our customized nutrition plans with therapeutic “food” innovations including Handcrafted Delights℠, a nutrient-supplementing snack program that replaces traditional supplements with real food using pantry staples and fresh produce. By serving Handcrafted Delights in a visually appealing way, we’re not only encouraging consumption, we are creating a sense of dignity for residents who are tired of medications, supplements, and pills.
Cura also recognizes the ongoing challenge of ensuring patients with dementia receive enough nutrition. Cura’s Connections, a memory support dining program, encourages food intake for Alzheimer’s residents. Our methodologies include serving attractive foods through Cura’s Puree Creations℠ , which preserves dignity by adequately nourishing patients with dysphagia by preparing real foods, freshly prepared and attractively structured. We also utilize unique conversation cards, and aroma therapy which aids food service personnel to meet the challenges of increasing caloric nourishment as well as social engagement.
Access to Registered Dietitians
Through Cura’s resident and patient-centered care programs, our registered dietitians focus on each individual’s specific nutritional needs as well as their personal food preferences. Our registered dietitians meet routinely with medical staff and caregivers to design food choices that help speed the healing process, help those to achieve specific health-related goals, and overall, help us all lead a healthy and well-balanced lifestyle!
Whether they work for Cura or they are members of our clients’ teams, this special group of people shares our responsibility to incorporate nutrition into every medical and wellness care plan! Our registered dietitians also promote BeWell wellness initiatives including preventative health screenings, health education, and nutrition workshops for patients and members of the community.
Great People Who Truly Care
Cura Hospitality is proud to celebrate highly satisfied team members! With a combination of culinary, nutrition, and hospitality experience, our long-tenured employees are happy to work for Cura. They stay because they know we care about the residents we serve, our commitment to service innovation, food quality and consistency, and just as important, their development across all career paths in order to better serve our clients.
In this challenging labor-sourcing environment, our success in workforce management speaks volumes to our experienced leadership, collaborative and inclusive culture, and invaluable support system that rewards our employees as they continue to grow with Cura.
Cura recruits and retains the very best people who make a difference for residents, patients, guests, and staff every day!
Culinary Staffing Solutions
Cura’s extensive network of hospitality professionals are experienced with our nurturing culture and high-quality dining services. They also benefit from our work-life balance environment, team recognition programs, and in-house culinary and service training – which all help to create motivated staff who are happy to work for Cura, and most importantly, happy to serve our residents.
Robots also aid the way senior living residents are served in the dining room, supplementing employment while enhancing life around great food! While robots are easing staffing challenges, Cura does not sacrifice the human touch. Robots allow culinary team members to spend more quality time with residents, performing tasks such as:
- Delivery and collection of meals, snacks, and beverages
- Handling desired location stops for specific tables in a dining room
- Expediting delivery of food from the kitchen to the dining room
Cura takes its responsibility seriously in making a positive impact on our communities and our environment. Our focus is “doing good” in areas of food, wellness, people, and our planet.
In fact, Cura’s Waste Nothing approach is one of our many initiatives that our team members feel good about! We start in our kitchens where pre-consumer waste including overproduction, trim waste, expiration, and dropped items, to name a few, can be reduced. This also applies to our dining areas, where operators can better manage waste on the salad bars, steam wells, self-serve deli stations, and misordered products. Post-consumer food waste can also be reduced through smaller portions, going trayless, and promoting awareness programs to our residents and guests.
Waste Nothing creates awareness and overall facilitates the food waste we produce and works to help reduce, rescue, and redirect from landfills!
Partnering with Cura gives you so many options, using the latest technology to expedite enjoying your favorite meal and products.
Cura is so much more than food on a plate. We are an essential member of your assisted living community team!
Grace Zarnas-Hoyer, communications and public relations