Congratulations to Cura team members at Jefferson Hospital Jovane Stephens, dining assistant and Amanda Shearer, supervisor, recipients of the Recognize and Acknowledge Valued Employees (RAVE) awards! RAVE is an Allegheny Health Network (AHN) award that honors employees who provide exemplary care or service to patient, a patient’s relative, friend or a fellow employee. This is the first time that non-AHN employees received the awards…we are so proud they went to Cura team members!
Here are their stories…
Jovane joined Cura at Jefferson Hospital in July 2016
“For above and beyond service. I had a test which caused me to miss breakfast. When I returned, ‘G’ called my room and asked if a bagel was delivered. When I said no, he promptly took my order and had an early lunch tray delivered. This really had an impact on me and my stay. Every time he comes to the floor, he is upbeat and positive. He is truly a model employee.” – A Patient.
Amanda Shearer has been employed with Cura at Jefferson Hospital since November 2014
“A patient was transferred to hospice care on Friday. I had the patient Saturday until he passed on Sunday. His wife would not leave his side and their only daughter had to leave town. I ordered a palliative care tray and Amanda checked with her over the weekend to be sure she was fed for each meal. Thanks to her for being a shining example of our Core Values of Patients and Family First.” — A Unit Nurse.
Jefferson Hospital’s executive council also honored two Cura team members…
Rhonda Alderson and Cherre Falorio were also recognized during Jefferson Hospital’s Executive Leadership Rounding. Rhonda and Cherre were given this award which recognizes excellence in the care that they provided to patients, families and staff throughout the hospital and the Allegheny Health Network. The dining services department was specifically mentioned, as well, from a wonderful note that the hospital received from a patient and his family members.